Refund Policy

For return or refund questions, contact us at info@vimobull.com before sending a product back.

Returns

Our current commercial policy allows a return request within 30 days of receiving the product, subject to the applicable conditions and mandatory consumer rights. Returned products should be in the condition in which they were received and accompanied by proof of purchase.

Damaged or incorrect products

Please inspect your order after delivery and contact us promptly if the product is damaged, defective or incorrect so that we can assess the issue.

EU consumer rights

Mandatory consumer rights, including any applicable statutory withdrawal rights for consumers in the European Union, are not limited by this policy.

Contact

Start a return request by emailing info@vimobull.com. Return instructions and the applicable return address will be provided before shipment.